Privacy Policy

This Privacy Policy explains how Arab Land Real Estate (“we”, “us”, “our”) collects, uses, shares, and protects personal information when you interact with our websites, landing pages, ads (including Meta/Instagram Instant Forms), WhatsApp, email, phone, or offline events.

Who we are

Controller: Arab Land Real Estate LLC, Dubai, United Arab Emirates
Website: https://arabland.ae
Contact: use the contact form at https://arabland.ae/contact

Data we collect

• Contact details: name, email, WhatsApp/phone.

• Enquiry details: preferences, budget, timeline, purpose (investment or personal use), notes.

• Communications: messages, call notes, appointments.

• Technical data (when you visit our sites): IP address, device/browser, pages viewed, referral/UTM parameters, approximate location; cookies/analytics identifiers.

• Documents you provide (optional): ID/KYC or proof of address for transactions when required.

How we use your data

• Respond to enquiries and provide information you request (brochures, prices, floor plans, payment plans).

• Arrange calls, viewings, bookings, and after-sales support.

• Send property updates and marketing communications (you can opt out at any time).

• Improve our websites, marketing, and customer service.

• Comply with legal, regulatory, and compliance requirements.

Legal bases (UK/EEA where applicable): consent (when you submit a form or opt in); legitimate interests (to respond to requests and market similar services); contract (to perform or prepare a sale/booking); legal obligation.

Sharing your data

We do not sell personal data. We may share it with:

• Developers/project principals and approved partners (CRM, communications, hosting, analytics, payment/KYC providers) only to service your enquiry or complete a transaction.

• Authorities/regulators when required by law.
  All partners are required to protect your data under appropriate agreements.

International transfers

Your information may be processed in the United Arab Emirates and other countries. For UK/EEA enquiries, where required we apply appropriate safeguards (such as standard contractual clauses).

Retention

We keep enquiry records for up to 24 months after your last interaction (or longer if required by law or for ongoing transactions), then delete or anonymise them.

Your rights

Depending on your location, you may have the right to access, correct, delete, restrict or object to processing, and to data portability. You can withdraw consent or opt out of marketing at any time (reply STOP on WhatsApp/SMS or use unsubscribe links). To exercise rights, contact us via https://arabland.ae/contact.

Cookies & tracking

We use cookies and similar technologies (including analytics and advertising pixels) to operate the site, remember preferences, measure performance, and improve ads. You can control cookies in your browser settings; disabling some cookies may affect site functionality.

Security

We use reasonable technical and organisational measures to protect personal data. No method of transmission or storage is completely secure.

Third-party links

Our websites or messages may link to third-party sites. Their content and privacy practices are their responsibility.

Updates to this policy

We may update this Privacy Policy from time to time. The version on this page reflects our most current practices. Significant changes will be highlighted here.